Information Technology Services Home

ITS Bits & Bytes

Notifications

ListServe has been retired from university use. Google Groups has replaced ListServe for providing email list for official communications. Contact your Vice President to gain departmental access.

Information Technology Tools 4U@NSU

New ITS Self Service Portal

The ITS Self Service Portal has been updated to let you do more, your way.

The new style is designed to reduce clicks and reduce time getting to what you need, when you need it.

The Service Catalog has been changed from an informational website to an interactive portal. The Knowledge Base is more powerful than ever and articles link to related topics in the Service Catalog.

Find your solution, resolve your issue, or request a service in record time.

Self Service is a growing preference for the NSU community and ITS has responded. Remember the IT Service Desk is ready to help at 918-444-5678 or help@nsuok.edu.

The link will always be available on the IT Service Desk web page. Do not forget to bookmark the New IT Self Service Portal

Login and explore the New Service Catalog and Knowledge Base today!

Video Resource: IT Self Service Portal Tour

New Adobe Creative Cloud Enterprise All Apps

Students, learn where all the computers with Adobe 4U@NSU are on all 3 campuses! No installation needed.

Faculty and staff, find resources and more on the ITS Training: Adobe Creative Cloud web page.

Text Instructions for access on campus are at the bottom of the page at the link above.

Faculty and Staff Video Resource: Home Installation of Adobe Creative Cloud

Free Microsoft Office 365 for students, faculty, and staff

Access to Word, Excel, PowerPoint, and more...all FREE!

Video Resource: Install Office 365:Technology Tools 4U@NSU

Watch the steps to install and activate your personal copy of Office 365. Demo on a PC running Windows 10.

Important Note: DO NOT try installing on an NSU computer or device. This is for personal home computers, tablets, and phones only.

Cyber Security Tips @ NSU

Ever wonder why the computers lock when not used for a short time? 

Security is the quick answer. This is a cyber security best practice that has industry and State endorsement. Students that walk away from a computer risk lousing their work, but also control of their goNSU and email accounts. Faculty and staff have access to PII (Personally Identifiable Information), NSU accounts, and much more. The more you have access to, the more this practice protects you. To learn more read the State of Oklahoma Information Security: Policy, Information Security Policy, Procedures, Guidelines Procedures, Guidelines. Section 7.4 - Access Control addresses this issue.

Tech Jokes

Why did the developer go broke? 

Because he used up all his cache.

Projects

The ITS department at Northeastern State University manages a vast network with over 6500 devices attached to the system. During the course of an academic year the ITS department handles 7000 service request.

Information Technology Services is also responsible for administrative systems including Banner and a number of other interconnected software solutions.

There are many other projects in the works for 2018.